Refund policy

At Navesto, customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.

Once verified, we will provide a replacement or refund, depending on the situation.

Returns

Due to the nature of our products, we do not accept returns for:

Change of mind

Incorrect product ordered by the customer

Minor color or design variations due to screen differences

Refunds

Approved refunds will be processed within 5–7 business days to the original payment method.

For Cash on Delivery (COD) orders, refunds will be transferred to the customer's bank account after verification.

Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation is not possible.

Contact Us

For any return or refund queries, contact us:

📧 support.navesto@gmail.com

📱 WhatsApp: +91 95308 52773